1.Introduction
Crosby Law Associates ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, [crosbylawassociates.in] (the "Site"). By using our Site, you consent to the practices described in this policy.
This Policy shall be construed to be provided in compliance with the Information Technology Act 2000 and the rules framed thereunder (as amended from time to time) ("IT Act"). The words and expressions used in this Policy but not defined herein will have the meaning assigned to them under the IT Act.
2.Information We Collect
We may collect the following types of information:
Personal Information: When you interact with us—such as by filling out a contact form, scheduling a consultation, or subscribing to our newsletter—we may collect personal information including your name, email address, phone number, and any other details you provide.
We may collect the following types of information ("Personal Information"):
o contact information, such as your name, job title, postal address, including your home address, business address, telephone number, mobile phone number, fax number and email address;
o further business information necessarily processed in a project or client contractual relationship with CLA or voluntarily provided by you, such as instructions given, payments made, requests and projects;
o your password for the Website or other password protected platforms or services, where you have one;
o information collected from publicly available resources, integrity data bases and credit agencies;
o information about relevant and significant litigation or other legal proceedings against you or a third party related to you and interaction with you which may be relevant for antitrust purposes, if legally required for compliance purposes;
o information about your health for the purpose of identifying and being mindful of any disabilities or special dietary requirements you may have, which we may ask in connection with the registration for and provision of access to an event or seminar. Any use of such information is based on your consent. If you do not provide such information, we will not be able to take relevant precautions;
o information about your experience, qualifications, desired position within CLA, which you may provide in connection with any application made to CLA. Any use of such information is based on your consent;
o other personal data regarding your preferences notwithstanding its relevance to the legal services that we provide; and/or
Non-Personal Information: We may collect non-personal information automatically as you navigate through our Site. This may include your IP address, browser type, operating system, and information about your use of the Site (such as the pages you visit).
3. How We Use Your Information
We may use your Personal Information for the following purposes only ("Permitted Purposes"), including:
i. we may use to verify whether you are entitled to access and use the website and the services made available through the Website. This Personal Information may also be used to enable CLA to enhance your experience of the Website.
ii. to provide legal advice or other services or things you may have requested, including online or legal technology services or solutions as instructed or requested by you or your organisation;
iii. to manage and administer your or your organisation's business relationship with CLA, including processing payments, accounting, auditing, billing and collection and support services;
iv. to comply with our legal obligations (such as record keeping obligations), compliance screening or recording obligations (including obligations under antitrust laws, export laws, trade sanction and embargo laws and for anti-money laundering, financial and credit check and fraud and crime prevention and detection purposes), which may include automated checks of your contact data or other information you provide about your identity against applicable sanctioned-party lists and may contact you to confirm your identity in case of a potential match or recording interaction with you which may be relevant for compliance purposes;
v. to analyse and improve our services and communications with you;
vi. to protect the security of and manage access to our premises, information technology and communication systems, online platforms, websites and other systems and to prevent and detect security threats, fraud or other criminal or malicious activities;
vii. for insurance purposes;
viii.to monitor and assess compliance with our policies and standards;
ix.to identify persons authorised to trade on behalf of our clients, customers, suppliers and/or service providers;
x. to comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies;
xi. to enable vendors and service providers to provide various services subscribed to by you including contact information verification, payment processing, customer service, website hosting, data analysis, infrastructure provision, information technology services, and other similar services, CLA may disclose your Personal Information to its affiliates, group companies, consultants, vendors and contractors under confidentiality restrictions;
xii. to comply with court orders and exercise and/or defend CLA's legal rights; and
xiii. for any purpose related and/or ancillary to any of the above or any other purpose for which your Personal Information was provided to us.
xiv. In addition, the processing may be based on your consent where you have expressly given that to us.
4. Disclosure of Your Information
We do not sell or trade your personal information. We may share your information in the following circumstances:
We may share your Personal Information in the following circumstances:
i. we may share your Personal Information between the other CLA entities on a confidential basis where required for the purpose of providing legal advice or other products or services and for administrative, billing and other business purposes;
ii. If we have collected your Personal Information in the course of providing legal services to any of our clients, we may disclose it to that client, and where permitted by law to others for the purpose of providing those services;
iii. we may disclose your contact details on a confidential basis to third parties for the purposes of collecting your feedback on the firm’s service provision, to help us measure our performance and to improve and promote our services;
iv. we may share your Personal Information with companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such Personal Information is shared;
v. we may share your Personal Information with any third party to whom we assign or novate any of our rights or obligations;
vi. we may share your Personal Information with courts, law enforcement authorities, regulators or attorneys or other parties where it is reasonably necessary for CLA to exercise or defend a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process;
vii. we may also instruct service providers within or outside CLA, domestically or abroad, e.g. shared service centres, to process personal data for Permitted Purposes on our behalf and in accordance with our instructions only. CLA will retain control over and will remain fully responsible for your Personal Information and will use appropriate safeguards as required by applicable law to ensure the integrity and security of your Personal Information when engaging such service providers; and
viii. we may engage third-party service providers to assist with various aspects of our business, such as website hosting, analytics, and marketing. These parties are obligated to protect your information and use it solely for the purposes for which we disclose it to them.
5. Security of Your Information
We will take appropriate technical and organisational measures to keep your Personal Information confidential and secure in accordance with our internal procedures covering the storage, disclosure of and access to Personal Information. Personal Information may be kept on our personal data technology systems, those of our contractors or in paper files.
CLA uses reasonable security measures, at the minimum those mandated under the IT Act and read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, to safeguard and protect your Personal Information and Sensitive Personal Information. CLA implements such measures, as stated above, to protect against unauthorized access to, and unlawful interception of, Personal Information and Sensitive Personal Information. Additionally, we have adopted measures to ensure that your Personal Information and Sensitive Personal Information is accessible to our employees or partners’ employees strictly on a need-to-know basis. You accept the inherent security implications of providing information over internet / cellular / data networks and will not hold CLA responsible for any breach of security or the disclosure of Personal Information unless CLA has been grossly and wilfully negligent.
Your Personal Information will primarily be stored in an electronic form. However, certain data can also be stored in physical form. CLA may store, collect, process and use your Personal Information in countries other than the Republic of India but under full compliance with applicable laws. CLA may enter into an agreement with third parties (in or outside of India) to store collect, process your Personal Information and Sensitive Personal Information under full compliance with applicable laws.
Notwithstanding anything contained in this Policy or elsewhere, CLA shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" shall mean any event that is beyond the reasonable control of CLA and shall include, inter alia, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption.
We also take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the Internet or electronic storage method can be guaranteed to be 100% secure.
6. Your Rights
You have certain rights regarding your personal information, including:
• The right to access the personal information we hold about you.
• The right to request correction of any inaccurate information.
• The right to withdraw consent if we are processing your information based on consent.
To exercise these rights, please contact us at any time in writing by sending an e-mail to us at compliance@crosbylawassociates.in, in accordance with the terms of this Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your information or consent for usage of Sensitive Personal Information or subsequently withdraw your consent for usage of the Sensitive Personal Information so collected, CLA reserves the right to discontinue the services for which the said Sensitive Personal Information was sought.
If you wish to delete the Sensitive Personal Information provided to CLA, you can always do so by sending a request to us at compliance@crosbylawassociates.in.
You may note that correction or deletion of certain information or data may lead to cancellation of your registration with the Website or your access to certain features of the Website. You also agree and acknowledge that certain data or information cannot be corrected or deleted and/or is prohibited from being deleted under any applicable law or in lieu of law enforcement requests or under any judicial proceedings.
We are committed to protect your Personal Information collected and processed by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your Personal Information, or any privacy related feedback or concerns you may contact us compliance@crosbylawassociates.in.
7. Third-Party Links
Our Site may contain links to third-party websites. We do not control these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically based on changes in the business, legal and regulatory requirements and will be made available to you online. We will make all reasonable efforts to communicate to you all significant changes to this Policy. You are encouraged to periodically visit this page to review the Policy and any changes thereto. In case you discontinue the use of the Website, it will not affect the applicability of the Policy to your prior uses of the Website.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Crosby Law Associates
No: 2/1, Thyagaraya Grammani Street,
T.Nagar, Chennai – 600 017.
